Shipping policy

Privacy Policy

Last updated: August 19, 2026

Spitting Fire Store operates this online store and website, including all related information, content, features, tools, products and services (collectively, the “Services”), in order to provide customers with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use and disclose personal information when you visit our website, use our Services, place an order, make a purchase or otherwise communicate with us.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy applies with respect to the collection, processing and disclosure of personal information.

Please read this Privacy Policy carefully.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you or another person.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, telephone number and email address.

  • Payment and transaction information, including payment method, transaction details, payment confirmation and information necessary to process your purchase. Payment card information is generally processed by the applicable payment provider.

  • Order information, including the products you purchase, return, exchange or cancel and your purchase history.

  • Communications, including information you provide when contacting our customer service.

  • Device and technical information, including your IP address, browser type, device information, network connection and other technical identifiers.

  • Usage information, including information about how and when you interact with our website and Services.

How We Collect Personal Information

We may collect personal information from:

  • You directly, when you place an order, contact us, subscribe to communications or otherwise provide information to us;

  • Automatically through our Services, including through cookies and similar technologies;

  • Shopify and service providers, when they process information in connection with the operation of our store and Services;

  • Our manufacturing and fulfillment partners, where information is necessary to fulfill your order or provide customer support.

How We Use Personal Information

Depending on how you interact with us, we may use personal information to:

  • Process and fulfill orders and payments;

  • Arrange manufacturing and shipping of products;

  • Provide customer support;

  • Process returns, refunds, exchanges and warranty requests;

  • Communicate with you regarding your orders or account;

  • Maintain and improve our website and Services;

  • Prevent fraud, abuse and other security issues;

  • Comply with applicable legal obligations;

  • Send marketing communications where permitted by law and where any required consent has been obtained.

Sharing Personal Information

We may disclose personal information where necessary to operate our business and provide the Services.

This may include sharing information with:

  • Shopify and its service providers, which provide hosting, ecommerce, payment, analytics, security and other services;

  • Payment providers, to process payments and related transactions;

  • Shipping and fulfillment providers, to deliver products to you;

  • Firetong and other manufacturing or fulfillment partners, where necessary to manufacture, prepare and ship your order directly to you and to assist with returns, warranty claims or customer service;

  • Technology and service providers, where necessary to operate our business;

  • Professional advisers or authorities, where disclosure is required by applicable law or necessary to protect our legal rights.

We do not disclose personal information to third parties for purposes unrelated to the operation of our Services unless permitted or required by applicable law or otherwise authorized by you.

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our Services in order to provide and improve its services.

Information submitted through our store may be transmitted to and processed by Shopify and by service providers located in countries other than your country of residence.

For more information about how Shopify processes personal information, please review Shopify’s Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Depending on where you live, certain privacy rights relating to information processed directly by Shopify may also be available through Shopify’s Privacy Portal:

https://privacy.shopify.com/

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

We are not responsible for the privacy, security or practices of third-party websites. We recommend reviewing the privacy policies and terms of any third-party website you visit.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us using the contact information below.

Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, complete transactions, comply with legal obligations, resolve disputes and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • The right to access personal information we hold about you;

  • The right to request correction of inaccurate information;

  • The right to request deletion of personal information, where applicable;

  • The right to data portability, where applicable;

  • The right to object to or restrict certain processing;

  • The right to withdraw consent where processing is based on consent;

  • The right to opt out of marketing communications.

You may exercise applicable rights by contacting us using the contact information below.

We may need to verify your identity before processing certain requests, as permitted or required by law.

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection legislation.

You may also have the right to lodge a complaint with your local data protection supervisory authority.

International Transfers

Because Shopify, Firetong and other service providers may operate internationally, your personal information may be transferred to, stored or processed outside your country of residence.

Where required by applicable law, we will rely on appropriate legal mechanisms for international data transfers, such as Standard Contractual Clauses or other recognized safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, legal requirements or regulatory obligations.

When we make changes, we will update the “Last updated” date and publish the revised Privacy Policy on our website.

Contact

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us at:

Spitting Fire Store
Email: firetonginternational@gmail.com

For the purposes of applicable data protection laws, the identity and contact details of the legal data controller will be provided in accordance with applicable law.